This is part 2 in my series of blogs about wedding photography as a business – dream vs reality. So it all makes sense I recommend you start at part 1.
I will share what I have learned about the reality of being self employed for the first time in my life and the practicalities of earning a living from wedding photography.
Here in Part 2 I am going to talk about where to get training and some of my “learning” experiences in relation to different forms of advertising / marketing.
So, you’ve realised just how little you know about running a photography business and decided to look into getting some training. There’s excellent training available and there’s poor training. No one wants to waste their money on poor training, so where do you go for advice?
I suggest you join one of the photographic societies. I’m in the SWPP because I have found what they offer suits me. There is a great on line forum where experienced photographers are happy to share their knowledge with those starting out and they’ve helped me out with useful, honest advice on more occasions than I can remember.
The SWPP are not the only organisation of this type. There’s the Royal Photographic Society, the British Institute of Professional Photographers, the Guild of Photographers, the Master Photographer’s Association and the National Photographic Society to name a few.
I’m not going to “recommend” one in particular. Take a look at what they all have to offer and join whichever you think suits you, your needs and your personality.
Many of them will offer member benefits like free legal advice, special offers on insurance and other products, on line forums where you can ask questions and so on.
I was amazed at the amount of training there is available. Not just “how to take good photographs” type training, but “business” training as well. With so many courses, where do you start ? What do you need to learn ?
You NEED to learn the importance of social media and how to utilise it. How to use Facebook, LinkedIn, Google+, Twitter, Instagram. The list just goes on and on. Don’t underestimate it’s importance nor the amount of time you are going to spend updating it!
Seriously. Unless I am missing a trick here or have missed a training course I need to go on, you will spend an extraordinary amount of time updating your social media in order to get work. All time that is effectively unpaid! (If you are currently “employed”, be prepared for the number of hours to have to work for free when you become “self employed”)
I’ll admit this social media business is something I struggle with, probably because of my attitude towards it. I hate it and that stems from all the suffering I have seen in my previous job. Suffering caused by those who abuse it. But love it or hate it, in this modern world you HAVE to learn how to use it to promote your business. (I must admit I’m quite enjoying this blogging though, much to my surprise).
Learn about advertising through other media too, such as magazines, wedding fairs and so on. My personal experiences on these are not good.
I have tried advertising in 4 different “wedding magazines”. I even got an image used as the front cover on one issue. I’ve only ever had one enquiry from this type of advertising and they went with a “cheaper” photographer. I’ve never had a confirmed booking as a result of magazine advertising, and it isn’t cheap!
Off on a tangent here (again) but I used to ask couples why they chose someone else so that I could learn from it and maybe make some changes. To be honest, I don’t think you get truthful “feedback”. I suspect the majority (not all, but the majority) just think of an excuse to give you. Why?
Well the most common reason given to me is price. I accept that people have to try and keep within their budget, but I do wonder why they bothered to see me if it’s just price because I advertise all my prices on my website. If they just look, (and I advise them to do so before we meet) they can see what I charge before we have a consultation.
Other reasons for rejection have included “All your photos looked the same. There was no variety”. Maybe they had a particular type of image in mind which isn’t in my portfolio, or perhaps I need to be more adventurous! It’s more than likely that my “style” wasn’t what they were looking for, which is something I’m not prepared to change. I’m puzzled why they bothered to come and see me though, considering my “style” is pretty obvious when you look at my website.
Another was “You’re too old”. I don’t feel too old. I’ve never failed to attend a wedding through sickness and never had anyone accuse me of failing to perform because I’m not fit enough to do the job! Anyway, my age is something I can’t change.
I guess the point I’m trying to make here is that, in my experience, asking people for the reason why they went with a different photographer is unlikely to provide any useful feedback so I no longer bother.
Oh, and of the number of people who promise “We’ll let you know”, only a few will bother. Don’t take it personally (I used to because I was brought up to be polite and keep my promises. If I say I’ll get back to someone, I do, without fail), they’re probably like it with everyone.
Off on another tangent (sorry, I have so much information I want to share!!) Rejection. Get used to it. I was taking it really personally thinking it’s me, there’s something wrong with me!! I’m not perfect, which means I’m human and perfectly normal. The simple truth is
I’m not the right photographer for everyone, and not everyone is the right client for me.
It doesn’t mean there is something wrong with me, or with them. It’s a two way process and thankfully there are enough people who think I’m right for them, to keep me in work. You will probably find the same. Give 100% to those that like you, forget about those that don’t and never take rejection too personally.
Another thing, don’t be afraid to “sack” a client. If you don’t get along with them and don’t want to work for them, just say you’re not the right photographer for them. If you photograph the wedding of someone you don’t really like very much, it will show in the photos and that isn’t fair on them or you.
Anyway, back to advertising. Maybe I used the wrong magazines ( I suspect the “right” magazines require a much larger advertising budget than I am prepared to spend ), but if you are considering this type of advertising, I found you can knock them down on their rates as they struggle to sell advertising space at the “last minute”, just before they “go to print”.
Another form of printed advertising is that sold by venues for you to appear in their own wedding information packs. They sell you advertising space and list you as one of their “recommended suppliers”.
The problem with this is you will find the official wedding organisers at these popular “wedding venues” move around a lot. When someone new moves in that lovely magazine you paid hundreds to advertise in will get thrown in the bin as the new wedding organiser decides to “start again” and do things their way. That usually means new advertising literature!
One thing I have wondered about. How can they “recommend” a supplier, be it photographer or any other trade, if they haven’t worked with them and simply don’t know how good/bad/indifferent their service is? My wife, who is a wedding celebrant, has had the same experience. She has been approached by venues she has never worked at with a view to her appearing in their magazines as a “recommended supplier”.
The answer is simple. Some venues don’t care who the supplier is, they just want to raise advertising revenue. You pay for the “recommendation”. Well, I personally don’t and never will work like that. I don’t get much work from venue recommendations, but the ones I do get are genuine and not “paid for”.
Facebook. I have never paid for any advertising on facebook and will admit that perhaps that is the reason why I have never had any bookings through it.
I have had several enquiries and responded to them all in a positive fashion, but the simple fact is all those enquiries have been looking for the “cheapest” photographer they can find. Quality doesn’t seem to come into the equation.
I was in a Facebook group for wedding suppliers, and used to respond to enquiries where couples were looking for a wedding photographer. I stuck with it for about 4 months until I got thoroughly fed up with the responses some photographers were making. For example:
Enquiry. “Looking for a photographer for a wedding in Essex”. Photographers in Scotland, YES. SCOTLAND. Willing to travel, all day coverage for £350 travel and accommodation included. Really?
You cannot be earning a living and providing a good service travelling from Scotland to Essex with all day coverage for £350 including travelling and accommodation!
This was not an isolated response. It happened on every post where someone was looking for a photographer, no matter where they lived. If you are starting out in this business, you need to know there are “cheap photographers” out there and clients who simply want “cheap photography”. I decided they did not fit into my “target market” and left the group.
Tangent time! You will see when I talk about web design, I am very much against “cheating”. Facebook is another area open to abuse. I’m aware that you can buy “likes”, so are most other people. Thing is, if you are “comfortable” about cheating with your website and social media, you probably wouldn’t think twice about “cheating” your clients. I believe if you want to succeed in this business, you need to be honest and trustworthy (unless I’m just being naive).
We’re getting a bit high on the word count again, over 1700, so that’s enough on these subjects for now. In the next blog I will write a bit about my experiences with venue DVD advertising, USB key advertising, wedding fairs and how I decided how much to charge for my services.
See you soon.
Free Listings (added 17th March 2018).
Why write about free listings now? Well, I had forgotten about them until this morning when I was approached about one.
I received a friend request from another photographer on FaceBook. I’m always keen to share experiences with other photographers and see their work, so I accepted.
I then received a message from him via FB. He asked how my business was going, how many weddings I usually cover in a year, how my bookings were looking this year, that kind of thing. Thinking we were “comparing notes” I answered honestly and asked how he was getting on.
Well how naive was I. I walked straight into it. I should know better at my age !!
His reply said nothing about how his photography business was going but was a request for all my details so that I could appear on his newly created wedding directory. My listing will be free and all he would like in return is “feedback” on it.
Let’s face it, a listing that is worth having will not be “free” for long. Before you know it, I will be offered an “enhanced” listing for a fee. I fell for this trick early in my photography career and I almost fell for it again !!
Don’t get me wrong, I don’t have any issue with someone setting up a directory to try and generate another revenue stream. In fact I wish them every success with their endeavours. What I object to is misleading people by using sneaky sales techniques in order to get them to sign up. Time to “unfriend” on FB, I think.
If you are thinking of going on a “free” listing, give it a go. It might work for you and you won’t know if you don’t try. Do a “search” yourself and see if the listing you are thinking of appearing on actually “comes up” and is easy to find. If it doesn’t show on your search, it probably doesn’t show when Brides and Grooms search either.
If you get a good result from the “free” listing you can considered paying for an “enhanced” one. If you get nothing, you’ve lost nothing as it was free.
Personally I tried some a few years ago and didn’t find them very productive so don’t lose heart if they don’t work for you either. I’ve been on one of them for 7 years and no enquiries have resulted from it.
I know they will say you need to be on an “enhanced” listing for people to see you. My reply to that is, then why do you offer “free” listings if you know they don’t work. (We all know why, so they can talk you into paying for the enhanced listing).
I have suggested letting me have an “enhanced” listing for a short period to see if it works. If it does, then I’ll pay to renew it. Funnily enough, they never seem too keen on that idea. I wonder why !!